Privacy Policy

Cumberland Distributors respects your privacy and is committed to being transparent about how information is collected, used, and protected when you visit cumberlanddist.com. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

By using this Website, submitting a form, contacting us, or choosing your cookie consent preferences, you agree to the practices described in this Privacy Policy.

Information We Collect
We do not require you to provide personal information simply to browse our Website.

We collect personal information only when you voluntarily provide it to us, such as when you complete a contact form, request information, subscribe to communications, or otherwise communicate with us. This information may include:

First and last name
Email address
Phone number, if provided
Company name, if provided
Subject, message details, or other information included in your request
You should only provide information that is accurate and that relates to you or your company.

Automatically Collected Technical Information
Like most websites, our Website and hosting systems may process limited technical information that is necessary to operate, secure, troubleshoot, and deliver the Website. This may include information such as IP address, browser type, device type, operating system, referring page, pages requested, date and time of access, and basic server log information.

This technical information is used for ordinary website operation, security, fraud prevention, error diagnosis, and service reliability. We do not intentionally use this information to personally identify visitors unless necessary for security, troubleshooting, legal compliance, or protection of our rights.

Cookies, Consent, and Tracking Technologies
Our Website uses a consent management tool that allows visitors to accept, deny, or manage cookie and tracking preferences.

Certain technologies are considered strictly necessary for the Website to function and are categorized as Functional. These technologies may be active without additional consent because they are needed to provide the Website, remember consent choices, maintain security, process form submissions, or carry out a service requested by the visitor.

Other categories, such as Preferences, Statistics, and Marketing, are treated as non-essential. These technologies are not intended to be loaded or used unless you provide consent through the Website’s consent banner or preference center.

You may accept, deny, or change your consent preferences at any time by using the Manage Consent option available on the Website.

Google Analytics and Statistics Tools
If Google Analytics or similar statistics tools are enabled on the Website, they are treated as non-essential Statistics technologies. Cumberland Distributors does not intentionally load Google Analytics, Google Tag Manager analytics events, or similar statistics tracking before a visitor has provided consent to the applicable Statistics category.

Statistics tools, when enabled after consent, may help us understand general Website performance, visitor interaction trends, and page usage so we can improve the Website. We do not use analytics tools to intentionally collect sensitive personal information.

Marketing and Advertising Technologies
Cumberland Distributors does not intentionally load marketing, advertising, retargeting, or cross-site tracking technologies before a visitor has provided consent to the applicable Marketing category.

If marketing technologies are ever enabled after consent, they may be used to understand advertising performance, measure campaign activity, or provide more relevant business information. Cumberland Distributors does not sell your personal information.

Website Interaction Recording, Session Replay, and Keystroke Tracking
Cumberland Distributors does not intentionally use session replay, keystroke logging, screen recording, chat recording, or similar technologies that record or reconstruct a visitor’s interactions with the Website without appropriate consent.

We do not intentionally allow third-party vendors to intercept, read, record, or analyze the contents of your communications with the Website before you have provided consent, except as necessary to operate the Website, deliver a message you choose to submit, protect the Website, or comply with legal obligations.

When you voluntarily submit a contact form or message, the information you provide may be transmitted through our Website, hosting provider, email provider, spam-prevention tools, or other service providers as necessary to deliver and respond to your request.

How We Use Personal Information
We may use personal information you provide to:

Respond to your questions, requests, or business inquiries
Provide product, sales, or service information
Process and respond to contact form submissions
Send newsletters, updates, or other communications if you have requested or consented to them
Improve our Website, products, services, and customer communications
Maintain Website security and prevent misuse
Comply with legal obligations
Protect our rights, property, users, business, and Website
We will provide a way to unsubscribe from promotional emails when required. You may also contact us directly to request removal from our mailing list.

How We Share Information
We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who help us operate the Website, host data, process contact forms, deliver email, provide security, maintain business records, or support normal business operations. These service providers are only permitted to use the information as necessary to provide services to us.

We may also disclose information:

If required by law, subpoena, court order, or legal process
To investigate or respond to suspected illegal activity, fraud, abuse, or unauthorized use of the Website
To protect the rights, property, or safety of Cumberland Distributors, our customers, Website visitors, or others
In connection with a business transaction, such as a merger, acquisition, sale of assets, restructuring, or transfer of business operations
Your Choices and Rights
You may contact us to request that we review, correct, update, or delete personal information that you previously provided to us, subject to applicable legal, security, and recordkeeping obligations.

You may also:

Change your cookie consent preferences through the Website’s Manage Consent option
Configure your browser to block or delete cookies
Unsubscribe from promotional email communications
Contact us with privacy-related questions or requests
Please note that blocking certain cookies or technical functions may affect how the Website operates.

Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, complying with legal obligations, and protecting our rights.

We may retain limited records after a deletion request where necessary for legal, security, backup, accounting, or legitimate business purposes.

External Links
Our Website may contain links to third-party websites. This Privacy Policy applies only to information collected through cumberlanddist.com. We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

Children’s Privacy
This Website is intended for business and general commercial use and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us and we will take reasonable steps to delete that information.

Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or internet transmission is completely secure. You provide information to us at your own risk.

United States Website
This Website is operated in the United States and is intended for users located in the United States. If you access the Website from outside the United States, you understand that your information may be processed and stored in the United States.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Any updated version will be posted on this page.

Material changes to cookie, analytics, marketing, or tracking practices may also be reflected in the Website’s consent banner or preference center where appropriate.

Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact us at:

Cumberland Distributors
1244 Gallatin Pike, South
Madison, Tennessee 37115

Email: administrator@cumberlanddist.com
Phone: (615) 885-0019